Official operating framework
New Look Champion Journey
Reach people, know them personally, help them encounter Christ, restore identity, build relationships, develop disciples, and equip every Champion to multiply.
Where wounded champions rise again, pursue and overtake their enemies.
Live journey board
From visitor to Champion
Staff pipeline dashboard
Move every person through the Champion Journey.
Staff access
Sign in to add people, update their next action, and move them across the journey board.
Operating system
The path is clear, personal, and measurable.
Members invite intentionally through outreach, testimony, community projects, prayer, WhatsApp, and personal relationships.
A Champion receives each guest, helps them feel expected, introduces them, and guides the first 15 minutes.
Same-day WhatsApp, 48–72 hour personal contact, prayer needs, outcomes, and a clear next action.
Clarity Class, foundation lessons, weekly environments, relationships, and practical next steps into growth.
People become connected, serve, find responsibility, and are equipped to reach and develop somebody else.
First-timer capture
Know them personally before the next step.
The first record starts with consent and keeps each person moving from prospect to invited, confirmed, visited, connected, serving, and multiplying.
Role-aware access
Leaders see pastoral and sensitive notes. Volunteers see only the follow-up details needed for their assignment.
Weekly communication
Care before reminders.
Messages follow the person's journey instead of blasting everybody with the same announcement.
Attendance & retention
Early warning before people disappear.
Every Sunday updates each person's status so leaders can move quickly from information to care.
First visit
Consistent
Needs attention
Missed two Sundays
Personal intervention
Serving and growing
30-day first-timer journey
One month from visit to belonging.
Tuesday Clarity Class
13h00
Every Tuesday
- Who am I?
- Where am I now?
- What happened to me?
- Where am I going?
- What is God's purpose for my life?
- What is my next step?
New Look Church, 33 Ockerse Street, Krugersdorp CBD, 1st Floor
Leadership dashboard
Monday people report.
Team structure
One department, four focused teams.
A Growth & Retention Leader oversees the entire pipeline and keeps every handoff clear.
Evangelism Team
Find, evangelise, invite, and capture prospects.
First-Timer Experience
Welcome, register, introduce, and create belonging.
Follow-Up & Retention
WhatsApp, calls, attendance monitoring, and recovery.
Discipleship & Champions
Clarity, foundation, relationships, departments, and development.
Evangelise. Restore. Develop. Deploy. Multiply.
Person to person
Every newcomer receives relational care.
Next action
Every conversation ends with a clear date and owner.
Visible progress
Every stage is tracked for leadership action.
Ultimate measure
How many people encountered Christ, were restored, became connected, began serving, and went back through the door to bring somebody else in.